Is your business being Proactive in the way that it deals with Service Interruption and Network Faults?

Being "Proactive" means that you become aware of potential problems before they occur, enabling you to actively address them before they turn into full scale service interruptions. Being proactive also means that if service interruption or other outages do occur, that you know about them before your customers and users find out allowing your team to actively work to resolve these issues. In many cases they can be resolved thus going unknown to your clients and the rest of the business. This is a far more desirable way of running an IT department as opposed to being a predominantly "reactive" group. Reactive by which means a department that mainly becomes aware of issues only when the users or customers actually phone up to complain being a less desirable way of providing support.

Gaining a "Proactive Reputation" for your department or organisation will pay it's dividends in the long run as the rest of the business begins to realise how efficient the IT team are at minimising service interruptions, and are never caught off guard with unexpected outages. Becoming Proactive is done by deploying an ample Network Monitoring Solution which will monitor all your network infrastructure including your Servers 24/7.

By deploying such a solution in addition to just monitoring for devices going offline and sending instant notifications to those relevant, you are able to do far more using todays sophisticated solutions. What's more, most of the equipment on your network supports the advanced features of these solutions as in most cases they will already contain support for SNMP (Simple Network Management Protocol) .

Some of the key features provided by Network Monitoring Solution's can include the following;

• Network Device Status, a simple Up or Down.
  
  
• Network Link Utilization with clear easy to read graphical data for specified periods of time.
  
  
• Network Device Load details, Memory and CPU resources.
  
  
• Device average response times.
  
  
• Overnight failures that have come back to life, enabling investigations to take place.
  
  
• Device Error statistics.
  
  
• Network Trend Analysis, allowing you to make better use of your existing resources.
  
  
• Historical Reporting.
  
  
• Node specific details (Software version, hardware spec, model number etc).
  
  
• Network Management, Configure devices such as routers, switches and firewalls from a single Network Monitoring Station giving you more flexibility and security.
  
  
• Scheduled Configuration Backups.
  
  
• Recent User Activity - Know who changed what and when.
  
  
• Server Monitoring, Network monitoring can incorporate your Domain Controllers, Email Servers, SQL Servers, VMware Hosts and more giving you load, memory, bandwidth and uptime statistics.

By Implementing such solutions you, your business and your team can take back control of the environment and begin to secure that reputation you deserve. Forward Networks have worked and deployed many different solutions so we can work with you to find the one that fits. We can deploy an on site solution, or maybe a complete managed solution hosted in one of our data centers using secured connection may better fit your needs. There are a number of options and depending on the level of functionality required there is a solution to fit every budget.

Contact us on 0161 428 0678 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and one of our representatives will be happy to discuss our Network Monitoring Solutions in greater detail.

Forward Thinking. Forward moving.

Forward Networks